At FullServiceReview.com, we want your business to grow \u2014 but we don’t think that means you need\u00a0an overcomplicated review engine. We set out to offer features that are convenient, easy-to-implement and deliver results.[\/vc_column_text][divider line_type=”Full Width Line” line_thickness=”1″ divider_color=”default” custom_height=”50″][image_with_animation image_url=”115″ alignment=”” animation=”Fade In” box_shadow=”none” max_width=”100%”][vc_column_text]\n
The surveys we’ve built include the questions that generate the most responses. Once your customer information is uploaded or added, you’ve selected your survey questions and activated the survey, it is sent. If new customers are added, they automatically receive the survey, you don’t have to configure it again. If customer feedback is positive, they receive an automatic email encouraging them to post their review on Google, Facebook or Yelp. If the feedback is negative, you get an automatic email so you can contact the negative reviewer before they make it to a social platform to complain. The surveys are automated for delivery, and are sent at optimal intervals to obtain the most responses, and sent again after a period of time to those that don’t reply.<\/p>\n
Once you’ve sent a survey, you’re then ready to send campaigns, and can automatically create different communications for groups based on their feedback.[\/vc_column_text][divider line_type=”No Line” custom_height=”50″][image_with_animation alignment=”” animation=”Fade In” box_shadow=”none” max_width=”100%”][vc_column_text]\n
The three largest review platforms currently include Google, Facebook and Yelp.<\/p>\n
FullServiceReview allows you to engage directly with your customers \u2014 especially those who have negative feedback. When you receive negative feedback from a client FullServiceReview sends you the feedback automatically to give you, or your team a chance to address the issue before the unhappy customer goes to a public review site like Google, Facebook or Yelp. You can also engage with your positive reviewers \u2014 reward them with special offers and continue to engage them with your brand through special offers, incentives, loyalty programs and more through the FullServiceReview Campaigns feature.[\/vc_column_text][divider line_type=”No Line” custom_height=”50″][image_with_animation image_url=”114″ alignment=”” animation=”Fade In” box_shadow=”none” max_width=”100%”][vc_column_text]\n
The numbers don’t lie. Research indicates that\u00a070% of consumers report that they will leave a review for a business if they’re asked. FullServiceReview makes it easy for you to track your reviews with a simple chart based on the date and whether a survey received a one, two, three, four or five-star review.<\/p>\n
Why do these metrics matter? Because reviews affect your business’ bottom line.<\/p>\n
Simply put, better reviews equal better sales. Understanding what makes your customers tick, and valuing their feedback, will help you improve your systems, processes and ultimately, help grow your business!<\/p>\n[\/vc_column_text][divider line_type=”No Line” custom_height=”50″][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” width=”1\/6″ tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"
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