Customer surveys are important. However, new trends are now available for you to get the most follow-through using innovative methods.
Want to get more out of what they tell you? Read on.
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If you missed Anthony Bourdain talking about bad reviews on Yelp and what chefs think of negative Yelp reviews, you should take a moment and watch the video on Business Insider for yourself. Yelp is considered to be challenging for business owners because of the way their algorithm is engineered.
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As we developed FullServiceReview.com, we learned valuable insights about how things work…and how they don’t. Ultimately, we found some universal truths.
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User Generated Content (UGC) is a hot topic lately and continues to increase in relevance as data is collected from consumers on their thoughts. Most surveys indicate that people are more likely to believe reviews, more than marketing — from influencer campaigns to customer testimonials.
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Personalization is a hot topic. Younger consumers are more inclined to purchase products they perceive as being developed to match their lifestyle. Consumer research conducted globally in 2016 by GlobalData, reported 66 percent of consumers are more likely to purchase products based on personalization versus a traditional category or label like age or gender.
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A recent study found 70% of consumers were willing to provide reviews for products and services when asked.
While this information sounds promising, FullServiceReview.com actively conducts research assessments and response rates, and our analysis falls into several categories.
Many people will search for your business, type of business, type of product or specific product name followed by the term “reviews.” FullServiceReview.com has created several SEO tools that automatically help your site reviews appear prominently in the results. It aggregates your reviews and competes with the third-party review sites like Yelp, Angie’s List, Facebook Reviews, and Google. The goal is to outrank third-party review sites and enable people to find the newest reviews on your site. Read More
At FullServiceReview.com, we develop tools to help with reputation management, and connecting customers to businesses to help fast-track growth, customer satisfaction, and information. The importance of online reputation management is well-documented.
So the question for businesses is this: what is the best User Generated Content (UGC) review system on the market?
The answer is FullServiceReview.com, and here is why: